FAQ

Sheephouse Manor Cottages
Sheephouse Road
Maidenhead
Berkshire
SL6 8HJ

We are well signposted off Sheephouse Road, opposite number 52.

Plenty! Sheephouse is situated perfectly for families, the nature lover, adrenaline junkie, foodie or cultural geek.

• You won't even need to leave the premises to find our zipwire, trampoline and large gardens, perfect for children to let off steam.
• Popular local attractions for families are Legoland, Odds Farm, Longridge, Norden Farm, the Lookout Discovery Centre, Taplow Lake Watersports, Thorpe Park, Cliveden, Windsor Great Park, Burham Beeches and Windsor Castle.

There is a small Co-op at the end of Sheephouse Road, connected to the petrol station, a 20 min walk away. 

There is a large Sainsburys and Waitrose in Maidenhead town centre. A huge Tesco is just over Maidenhead bridge into Taplow. Cookham Village has a sufficient Countrystores. 

We love dining by the river! We recommend The Boathouse at Boulter's Lock, a 15-minute walk away.

Yes, we have a commercial sized washing machine and tumble dryer for use of guests. These are coin operated with £1 coins.

The washing machine costs £4 and the dryer £1 per 10 minutes. We also have a washing line available for free use. 

Yes, we have free, quiet off-street parking. 

Cottages and pods have 1 space allocated per cottage. Cottage 2 has 2 spaces, and the West Wing has 3 spaces. We have 1 space allocated for disabled parking sited closest to the cottages. Please call to discuss alternative arrangements and if you need more parking. 

Basically, just clothes and food! We provide bed linen, towels, tea towels, washing up liquid, hand soap, shampoo and three toilet rolls. We also supply salt and pepper. 

Yes, the minimum booking period is usually 2 weeks. However, we occasionally advertise for shorter lets subject to availability. We suggest you call us direct to discuss on 01628 776902.

Minimum booking period is usually 2 weeks. For shorter lets please contact us directly on 01628 776902,or email us on [email protected]

We accept payment by bank transfer or by Stripe payment. Details of our bank will be sent upon booking.

A non reundable deposit of 50% of the booking total is payable upon making booking.

The balance is payable in full 28 days before arrival.

If you cancel at any point, then please be aware we are not obliged to offer any refund. We recommend you take out your own insurance. 

In special circumstances we will offer as a gesture of goodwill, to refund you if we can successfully rebook the cottage or West Wing. Refunds are not guaranteed in any circumstances, and will be made pro rata to any successful rebooking. 

A refundable Damage Deposit of £80.00 will be added to all booking and also a one off check out clean of £65.00. Pets are charged as an additional £5.00/pet/night.

The damage deposit will be refunded by same method as payment was received.

To receive this please ensure you comply with the checking out requests ; removal of all rubbish to the large black and blue bins on site; all  kitchen items washed and put away; removal of all traces of pet hair; beds stripped. 

All damages must be reported and will be charged for.

Noise to be kept to a minimum between the hours of 11.00pm and 8.00am please.

Smoking and vaping are not allowed anywhere on the premises from 1st March 2025. Currently smoking or vaping inside any building is not allowed at all.  Guests who do so will be politely reminded of our No Smoking policy; for further refusal to comply then the booking will be cancelled with 1 week's notice and the guest/s asked to check out. No refunds given. 

We can provide Gas and Electric Safety Certificates, EPC,  Public Liability Insurance Certificate, and Fire Risk Assessment upon request.

Any booking entered into with Sheephouse Manor does not constitute a tenancy. All bookings take the form of a Licence to occupy accommodation. All bookings are taken at the owner - Mrs Caroline Street's personal discretion and can be terminated with notice for such things as unreasonable behaviour ( causing damage, smoking, causing a nuisance to owner and/or other guests) and/or not conforming to the T's&C's on the  Sheephouse Manor website.

Upon a booking being confirmed, guests will have the owner's personal permission to stay in the designated cottage or in the West Wing during the set agreed dates only. This permission can be withdrawn on giving notice.

Should a maintenance issue occur, then guests are required to report this to the owner or staff as soon as possible. Guests must allow access to the cottage or West Wing, given reasonable notice, to put right such faults and for any jobs relating to regular maintenance.  

We maintain the right to inspect inside any property on a regular basis to assess for damage or misuse or evidence of smoking. 

Smoking or vaping are not permitted within any building.

From 1st March 2025, smoking and vaping will not be permitted anywhere on our premises, both inside the accommodation nor in the gardens or outside areas. Guests smoking or vaping will be politely reminded of our no smoking policy; for further refusal to comply then the booking will be cancelled with 1 week's notice and the guest/s asked to check out. No refunds given.