Minimum booking period is usually 2 weeks. For shorter lets please contact us directly on 01628 776902,or email us on [email protected]
We accept payment by bank transfer or by Stripe payment. Details of our bank will be sent upon booking.
A non reundable deposit of 50% of the booking total is payable upon making booking.
The balance is payable in full 28 days before arrival.
If you cancel at any point, then please be aware we are not obliged to offer any refund. We recommend you take out your own insurance.Â
In special circumstances we will offer as a gesture of goodwill, to refund you if we can successfully rebook the cottage or West Wing. Refunds are not guaranteed in any circumstances, and will be made pro rata to any successful rebooking.Â
A refundable Damage Deposit of £80.00 will be added to all booking and also a one off check out clean of £65.00. Pets are charged as an additional £5.00/pet/night.
The damage deposit will be refunded by same method as payment was received.
To receive this please ensure you comply with the checking out requests ; removal of all rubbish to the large black and blue bins on site; all kitchen items washed and put away; removal of all traces of pet hair; beds stripped.Â
All damages must be reported and will be charged for.
Noise to be kept to a minimum between the hours of 11.00pm and 8.00am please.